LIVE SHIPPING BAIT GUARANTEE
Morgan’s Bait guarantees live delivery for all our bait products when Next Day Air is selected. Due to inconsistencies in UPS ground shipping arrival times, we cannot guarantee live delivery if you choose UPS ground shipping at checkout. If you do have an issue with your product, please make a claim to our customer service team at firstname.lastname@example.org within 24 hours of delivery
All orders placed by 12:00 PM EST Monday-Wednesday will be shipped the same day.
Orders placed past 12:00 PM EST Thursday must select 2 Day or Next Day Air for the order to be shipped that day. If not selected the order will ship the following Monday.
SHIPPING FOR EXTREME WEATHER CONDITIONS
Live bait can only withstand temperatures between 40 and 75 degrees Fahrenheit. If you expect live bait delivery to occur during extreme weather conditions, that is a temperature over 75 degrees, or under 40 degrees, please select Next Day Air delivery. If the product dies in transit, with Next Day Air delivery, Morgan’s Bait will replace your order.
Morgan’s Bait reserves the right to change shipping carriers or hold orders if, in our opinion and with our packaging precautions in place, weather conditions risk the viability of your order. Should this occur, we will notify you by email or phone.